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Wednesday 28 May 2014

COMMUNICATION TIPS!

Assalamualaikum..

For the better part of every day, we are communicating to and with others. We must know how important is to communicate effectively  to reach a common understanding with different races and culture.

Here i share with u oll....

a) People regard themselves as special and important
People are selfish.Personal interest and the interest of those close to them comes first.
Kepentingan diri di utamakan
example: gambar siapa yang korang tengok jika ambik group photo?of cozla gambar korang kan...

b) People will uphold their dignity
exp: if u has been shamed, u will try to uphold his views although  u knows it its wrong.Betul tak,,jage air muka sendiri.

c)People need caring
Physical Caring:hand shake, shoulder tapping, touching etc
Phychological Caring: face to fate interaction,giving appreciation

d) People 'remember' thing
its hard to forget 2 things: Bitter incidents and sweet memories.

e) No two persons are alike
Every person has his/her strengths and weakness. people are difference.


Technique 1: LISTENING SKILL

H: Hear with your ears and listen with your face
E: Establish eye contact
A: Acknowledge by words such as ' is see" and nodding ask question for     clarification
R:Repeat what he/she has just said to avoid misunderstanding
T:Thanks and appreciating other people's opinion and beliefs

Technique 2: DON'T FORGET TO USE S.A.L.A.M
S:Say out greetings and call name
A:Ask 2 simple ques
L:let out sincere praise
A:Ask 3 simple ques about work/studies
M:Make way(Excuse self) 

 Technique 3:HEY USE SALAM M.E.S.R.A. ALSO!
SALAM MESRA: used to increase the relationship quality with people who you have a good or strong relationship.
M:Make eye contact
E: establish matching facial expression
S:Smile and shake hand
R:Reduce your distance
A:Acknowledge with nodding 

 Technique 4:R.E.S.P.E.C.T

R:Relationship needs to be established first before u are able to influence anyone
E:engage your EQ to get close to people
S:Supply your HEART to win them over
P:persuade them based on established spirit & understanding
E:Excellent influencing skills
C: Coercion and force will not lead you to fruitful outcome
T:Take their point of view for consideration  and impress upon them 

Technique 5: J.A.L.I.N 

J:Joy! set your mind to enjoy talking to people
A:Always remember people are different
L:Let Go! 
I:Intimate relationship helps but remember there is a border
N:Never never look down at other people 

 ENJOY YOUR COMMUNICATION! :)

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